DCC 600 tape not moving, making a winding sound

Hi guys. I have a DCC 600 that is not playing tapes. It makes a winding sound in both Reverse and Forward and when you press play it tries side A then side B and stops but the tape does not move. I created a video. Is this the problem with the gear that breaks on these players?

https://studio.youtube.com/video/op2p_b2PFNc/edit

Hi,
The link is not working.

Sorry. Try this one

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Did you check the belt? Otherwise it could be the gear.

Yes, the belt is nice and tight and I was able to turn watch it spin.

Maybe the tape is broken inside the shell?

-Philip.

No. It does that with all tapes.

I have had the same problem on my DCC300. It’s broken the plastic gear under the mechanism, it must be replaced. I have replace mine and now it works perfectly.

Ralf sent me a new gear and success! It was the gear!

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Hi! I think I have exactly the same problem. I wanted to play a tape, but the tape was coming out of the cassette a little. The sound is rattling at first, but now it is exactly like in the video. So I guess no doubt anymore that my DCC 600 gear is broken too. I have electronics repair experience, but I’m a little afraid that I can’t get things together anymore when I replace the gear.

Mine had broken gear so ordered new replacement.